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For creative professionals, the key to success lies in the effective management of client relationships and project execution, a critical skill set in the competitive and innovative world of creative industries.

This is where Customer Relationship Management (CRM) tools become invaluable. Tailored specifically for creatives, these CRMs are designed to streamline workflows, enhance client communication, and foster lasting relationships.

They offer unique features like project tracking, portfolio management, and collaborative spaces, aligning perfectly with the needs of artists, designers, writers, and other creative professionals.

In this introduction, we'll explore how CRM tools can transform the way creatives manage their projects and client interactions, ultimately leading to greater productivity and artistic fulfillment.

What is a CRM software?

Think of CRM software as your business's relational virtuoso, ensuring that no melody is lost in the cacophony of daily operations. It automates the rhythms of your processes, harmonizes communication, and fine-tunes the overall customer experience. 

It's not just a tool; it's the composer of efficiency, a melody of profitability for your business. With CRM software, your team doesn't just manage relationships; they conduct a symphony of success, turning potential leads into loyal enthusiasts. 

It’s the art of understanding, engaging, and nurturing relationships to create a harmonious journey for both your team and your clients. Now, enter CRM software – the virtuoso conductor orchestrating this symphony. 

This software is the technological maestro designed to seamlessly manage every note of your interactions, from the initial chord with a prospective client to the final crescendo of a successful deal.

So, let the CRM software be the virtuoso that transforms your business interactions into a masterpiece of client satisfaction and organizational brilliance.

Why does a Creative like you need a CRM?

CRMs are helpful for anyone who wants to stay organised while working on a project; initially, they were designed to help salesmen keep track of prospects.

As artists, you most often juggle multiple projects at once! One day you're working with clients, and the next you're considering upcoming projects.

Having several CRM connections, unfinished projects, and concepts for new products can quickly lead to overwhelm.

CRMs made especially for creatives can help you keep organised when working together on a project, making it simple to track your progress towards your objectives!

What to look for in a CRM for creatives?

Choosing a Customer Relationship Management (CRM) system for creatives requires consideration of unique needs and workflows specific to the creative industry. Here are key features and considerations to look for in a CRM tailored for creatives:

  • Creatives often bill by the hour or project. Look for a CRM that integrates with time-tracking tools and supports the creation and management of invoices. This streamlines the billing process and ensures accurate invoicing based on project milestones.
  • Providing clients with a portal to view project progress, timelines, and deliverables can enhance transparency. A CRM that supports client portals facilitates effective communication and client collaboration.
  • Creatives may need to access CRM data while on the go. Ensure the CRM offers a mobile app or has a responsive design for easy access via smartphones or tablets.
  • Analytics tools can help creatives assess the performance of projects, client relationships, and team productivity. Look for a CRM that provides robust reporting features and insights into key performance metrics.
  • Creatives may not have a technical background, so the CRM should have an intuitive and user-friendly interface. Training time should be minimal, allowing creatives to focus on their work rather than navigating complex software.

What are the 8 Best CRM for Creatives?

The best CRM for creatives are CRMs that are easy to use, customizable so you can define what information is important and useful for your business, and have an intuitive interface.

In some CRMs, it's difficult or time-consuming to figure out how the CRM works because of a complicated layout. In other CRMs, there may be too much flexibility which makes it hard to define what CRM contacts and CRM projects are important.

There's a CRM for everyone! Let's have a look at some of them.

1. ClientVenue: Unleashing the Power of Personalized Connections

ClientVenue takes a personalized approach to CRM, understanding that every business is unique. They focus on creating tailored solutions that align with the specific needs and goals of each client. 

With a commitment to delivering exceptional customer experiences, ClientVenue has established itself as a go-to agency for businesses seeking comprehensive CRM support.

Key Features

  • Customizable CRM Solutions: ClientVenue's CRM solutions are highly customizable, ensuring that they seamlessly integrate with your existing processes and workflows.
  • Advanced Analytics: Gain valuable insights into customer behavior and preferences with ClientVenue's advanced analytics tools. This empowers businesses to make data-driven decisions and refine their marketing strategies.
  • Automation for Efficiency: Streamline repetitive tasks and workflows through automation, allowing your team to focus on more strategic aspects of customer engagement.
  • Comprehensive Project Management: ClientVenue excels in providing a holistic project management solution, ensuring seamless coordination of CRM strategies.
  • Integrated Financial Management: From invoicing to expense tracking, ClientVenue seamlessly integrates financial tools, providing a comprehensive overview of client interactions.
  • User-Friendly Interface: The platform boasts an intuitive interface, promoting widespread adoption even among users with limited technical expertise.
  • Robust Reporting and Analytics: ClientVenue provides in-depth insights into project performance, resource allocation, and financial metrics, facilitating data-driven decision-making.

Overall ClientVenue includes certain vital features overlooked by others in this domain and is miles ahead in user friendliness providing you with the ideal platform to deliver your productized service.

Clientvenue is always striving to be better, and with a host of integrations on their way your experience will only improve as time goes by.


  • Try it for free for 14 days! ClientVenue Teams plans start at $47/user per month.

2. Airtable

Airtable is a CRM for creatives that is not focused on just one type of CRM contacts such as donors or clients. These CRMs allow you to manage all types of relationships and projects at once, which makes it easy to stay organized while collaborating with other team members!

Airtable's interface is intuitive so there aren't many barriers when it comes to CRM contacts. As soon as you start using it, you'll see that CRMs are simple and easy to create!

Key Features

  • Integrates with tools like Mailchimp and Google CRM for creatives Suite.
  • Uses a spreadsheet layout so it's easy to sort and filter CRMs' contacts based on the information you need. For example, if we wanted to see all events that have been hosted or are coming up soon we could simply click an event title CRM to view CRMs that are filtered by CRM events.
  • Comes with several different templates including the sales CRM donations template and art gallery CRM.
  • Airtable is organized while collaborating on sales leads, deals, and prospects.


  • Plans start at $24/user per month.

3. Bitrix24

Bitrix24 CRM is targeted towards nonprofits and therefore it's a great CRM for creatives who are looking to keep track of donors. This CRM allows you to see your donor history, whether they have attended your events, which emails were sent out, any phone calls made with them, and more!

One feature we like about Bitrix24 CRM is that you can make and record calls from within the CRMs which makes it incredibly easy to manage CRM contacts. Plus, Bitrix24 CRM integrates with Mailchimp so your CRM contact information is up-to-date!

Key Features

  • Intranet to help coordinate CRMs members and manage CRM projects.
  • Task management CRMs.
  • Email CRMs templates for outreach.
  • You can see the complete history of donor interactions including whether they have attended an event, name changes, and any events they may be attending.
  • Make calls directly from the CRMs which saves you time while managing clients. You can also keep track of CRM contacts' call history.
  • Create individual CRMs for each client to keep track of personal information such as contact details and notes you've added about your CRM contacts.
  • Bitrix24 is great for small businesses that want to manage sales leads, deals, and prospects all in one place.


  • Plans start at $16.71/user per month.

4. Hubspot

Hubspot CRM is great for CRMs that need to track their marketing efforts. This CRMs provides tools such as autoresponders and email templates so you can stay organized while focusing on your work!

Hubspot CRM's calendar integration makes it easy to see what events you have coming up or scheduled meetings with other CRMs members. You can manage creative teams with the help of CRM.

Key Features

  • Integrates with other tools such as Google CRM for creatives Suite.
  • Intuitive calendar that allows you to see your CRMs contacts' social media profiles, scheduled meetings, email templates.
  • Calendar integration is also great if you need to see CRMs contacts' availability for meetings
  • Customizable CRM layout.
  • Social media profiles for CRMs contacts.
  • Autoresponders for easy outreach.
  • See what events you have coming up or scheduled meetings with other CRMs members.


  • Professional plans start at $800/user per month.

5. Pipedrive

Pipedrive is a CRM for creatives that are trying to grow their CRMs contacts list. Pipedrive is designed for sales teams rather than nonprofits, but it's still a solid option for artists and creatives.

One of the best parts about the Pipedrive CRM is its visuality. You can see how your CRMs contacts stack up against one another by seeing who has been working on deals longer, which CRMs have a higher sales stage, or even if they have an upcoming CRM task.

Key Features

  • Visual CRM layout allows you to compare similar CRMs contacts by seeing who has been working on CRM deals longer, their CRMs sales stage, upcoming CRM tasks.
  • Comes with templates to help increase productivity and decrease manual work.
  • Unlimited CRMs contacts and storage space.
  • Intuitive calendar that allows you to see your CRMs contacts' social media profiles, scheduled meetings, email templates.
  • Unlimited storage space.
  • Sales team rather than nonprofit focused.
  • See who has been working on deals the longest, which CRM contacts have a higher sales stage, or if they have an upcoming event.


  • Plans start at $9/user per month.

6. Salesforce

Salesforce is the portal for creatives that are looking to keep track of their CRM contacts, donors, and events. This CRM is perfect if you need an industry-standard CRM that your clients will be familiar with or just want a tool that can help organize your work-life!

It is highly customizable with lots of CRM tools and integration capacities. You also don't have to use the nonprofit version of Salesforce, it has options available for small businesses too! The only downside to Salesforce is that the free version does not come with analytics or unlimited storage.

Key Features

  • Industry-standard CRM.
  • Allows you to see CRMs contacts' social media profiles.
  • Integrates with a variety of tools such as Mailchimp and Gmail for CRM outreach purposes.
  • Keep track of your CRMs contacts, donors, and events.
  • Offers an industry-standard CRM that your clients will be familiar with.
  • Customizable layout and available in small business versions too!
  • Does not come with analytics or unlimited storage.


  • Plans start at $25/user per month.

7.  Little Green Light

Little Green Light is one of the CRMs for creatives that are on the smaller CRM size. This CRM is perfect if you're just starting or don't need complex CRM tools!

With Little Green Light CRM, it's easy to manage your contacts and tasks - plus see what events you have coming up with its built-in calendar. This CRM is great for creatives who are looking to organize their work quickly and easily!

Key Features

  • Perfect if you're just starting or are on a smaller CRM size.
  • Allows you to customize your CRMs contacts and CRMs tasks.
  • Customizable CRM dashboard to see the information that you need.
  • Easily manage your contacts and tasks.
  • See what events you have coming up with the built-in calendar.
  • Perfect for artists, creatives, or smaller organizations.
  • Quick and easy organization capabilities.
  • Easy to create emails from within the site to thank donors.


  • Plans start at $45/user per month.

8. Bloom

Bloom CRM for creatives is an extremely user-friendly CRM that comes packed with features like email templates, task management tools, and integrations.

With Bloom CRM for creatives, you can see your contacts' social media profiles so you know exactly how to reach out to them! There are also lots of other CRMs options available through this CRM for example, direct mail or CRM contests.

Key Features

  • Comes with CRM templates, task management tools, and integrations.
  • Allows you to see CRMs contacts' social media profiles.
  • Lots of CRMs options are available through this CRM for example direct mail or CRM contests.
  • Email templates, task management tools, and integrations.
  • Helps you connect with the right people.
  • Saves time by creating custom email templates to use as a template for your outreach emails.
  • Option to integrate with Google Analytics so that you can track your website visits.
  • Supports integration with a variety of other tools such as Mailchimp and Gmail for easy email outreach.


  • Plans start at $13/user per month.

Why Choose ClientVenue as a Customer Relationship Management being a Creative Manager?

Selecting the right Customer Relationship Management (CRM) system is a pivotal decision with far-reaching effects on the success of your creative endeavors.

In a sea of options, ClientVenue emerges as a distinguished partner, bringing a wealth of expertise and innovative solutions to the realm of customer relationship management.

At the heart of ClientVenue's commitment lies a mission to empower creative businesses through tailored and efficient CRM solutions. As a Creative Manager, you need a CRM partner that understands the nuances of your industry, and ClientVenue excels in delivering just that.

ClientVenue's cornerstone is a sophisticated automation framework, strategically crafted to liberate your team from mundane, repetitive tasks. This automation empowers your workforce to shift focus towards strategic initiatives, fostering a more proactive and responsive approach to managing customer interactions.

A standout feature of ClientVenue is its scalability. As your creative ventures evolve and expand, ClientVenue's CRM solutions seamlessly grow with you. This ensures that the platform continues to be a robust ally in navigating the unique challenges of creative management. Let’s have a look:

1. Customizable Solutions

ClientVenue distinguishes itself by offering highly customizable CRM solutions tailored to the specific needs and workflows of your business. 

This ensures that the CRM system seamlessly integrates with your existing processes, providing a personalized and efficient experience.

2. Advanced Analytics for Informed Decision-Making

Gain a competitive edge with ClientVenue's advanced analytics tools. The platform provides in-depth insights into customer behavior, preferences, and interactions. 

Armed with this data, your business can make informed decisions, refine marketing strategies, and enhance customer engagement.

3. Automation for Increased Efficiency

ClientVenue understands the value of time and efficiency. Their CRM solutions incorporate automation features, streamlining repetitive tasks and workflows. 

By automating routine processes, your team can focus on more strategic aspects of customer engagement, improving overall productivity.

4. Dedicated Customer Support

A crucial aspect of CRM success is ongoing support. ClientVenue provides dedicated customer support to assist your team in navigating the platform, resolving issues promptly, and maximizing the benefits of the CRM system. 

This commitment to customer service ensures a smooth and positive experience for your business.

5. User-Friendly Interface

ClientVenue prioritizes user experience with an intuitive and user-friendly interface. 

This accessibility encourages widespread adoption among your team members, reducing the learning curve and facilitating a seamless integration of the CRM system into your daily operations.

6. Security and Data Protection

In the realm of CRM, the security of customer data is paramount. ClientVenue places a strong emphasis on data protection, implementing robust security measures to safeguard sensitive customer information. 

This commitment instills confidence in your customers and strengthens your reputation as a trustworthy business.

7. Integration Capabilities

Seamless integration with other business tools and applications is crucial for a holistic CRM experience. 

ClientVenue's CRM solutions are designed to integrate with a variety of third-party applications, ensuring a cohesive ecosystem that enhances overall business efficiency.

8. Webpage Customization

ClientVenue empowers Creative Managers to showcase their portfolios and projects through customizable webpages. The platform provides a canvas for creativity, allowing users to tailor their online presence to align with their artistic vision. 

From color schemes to layout designs, Creative Managers can curate a digital space that reflects the essence of their work, leaving a lasting impression on clients and collaborators.

9. Whitelabel Setup

In the dynamic world of creative endeavors, maintaining a consistent brand identity is paramount. ClientVenue recognizes this necessity and facilitates a whitelabel setup, ensuring seamless integration with the unique brand identity of Creative Managers. 

The CRM solution allows for branding customization, enabling users to imprint their logos, color palettes, and visual elements across the platform. This enhances professionalism and reinforces brand recall, creating a lasting impact on clients.

9. Branding Precision

ClientVenue understands that every creative project is an embodiment of the artist's brand. To uphold this, the CRM platform provides tools for precision in branding. 

Creative Managers can customize client interactions, proposals, and project communications, ensuring that each touchpoint reflects the distinctiveness of their brand. ClientVenue enables Creative Managers to deliver a cohesive and memorable brand experience from personalised emails to branded project documents.


For creatives seeking the ideal CRM solution, the landscape is diverse, offering a range of features tailored to different needs. To determine the best CRM for your creative endeavors, careful consideration of your specific requirements is essential.

At ClientVenue, we understand the unique challenges that creatives face in managing their work efficiently. Our CRM platform is crafted with a keen focus on providing customizable solutions to enhance your organizational capabilities.

With ClientVenue, you're not just investing in a CRM; you're embracing a tool designed to align with the intricacies of creative workflows.

As you explore the realm of CRM options, remember that there's no one-size-fits-all solution. ClientVenue stands out by offering a flexible interface that adapts to your distinct needs. Whether you're building a comprehensive contact list or streamlining communication, our CRM portal empowers you to import and manage data seamlessly.

Choose ClientVenue, where creativity meets efficiency. Elevate your workflow, stay organized, and achieve your creative milestones with a CRM designed for your unique journey. Your creative process deserves a CRM that understands – choose ClientVenue and revolutionize the way you manage your work.

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