The 12 Best Patient Portal Software for You to Use

The patient portal software helps medical practitioners engage patients through a secure web and mobile interface. It allows patient scheduling, appointment request management, insurance claim processing, patient communication tools etc.

The 12 Best Patient Portal Software for You to Use

Patient portal software is one of the most popular patient engagement solutions on the market today. It helps patients stay connected to their medical records and schedule appointments online, request prescription refills, manage medical bills, and more.

With so many patient portal software solutions available these days, finding the best one for your needs can be a daunting task.

The patient portal software helps medical practitioners engage patients through a secure web and mobile interface.

It allows patient scheduling, appointment request management, insurance claim processing, patient communication tools, etc. It has similar benefits to client portal software with slight variations.

To make things easier for you, we've compiled a list of our top 12 patient portal software that are currently trending in popularity!

1. SimplePractice

SimplePractice is one of the best cloud-based practice management systems. With the patient portal, online appointment request and management, insurance claim processing, HIPAA compliance, and more.

This software helps health and wellness professionals automate their day-to-day processes like patient scheduling, appointment, payment gateways, and documentation.

Send paperless intake forms through the Client Portal—making it easy for your clients to review, sign, and make payments all in one place.

Use the online appointment requests feature to let clients request a time that works for them. From there, you can approve or deny any request.

Once your appointments are scheduled, reduce your no-shows by sending free, unlimited voice, text, and email reminders to all your clients.

The integrated telehealth platform allows you to see clients from anywhere, with no extra logins or links.

Features

  • Unlimited Appointment Reminders

This patient portal software allows you to set reminders for your appointments, which you can send through email, SMS, or both.

  • Online Appointment Requests

This feature helps you convert a lot of appointment requests per week into actual appointments with the ability to approve or decline them quickly online.   Secure Messaging

SimplePractice offers HIPAA compliant messaging with encrypted connections and customizable templates, allowing you to communicate with your patients securely.

  • Client Portal with Secure Email, Text & Voice Reminder Functions

The portal gives the patient all the tools needed for effective communication and access. You can view test results, send secure messages, request refills, or even schedule appointments right from your Patient Portal.

  • Text & Voice Reminder Functions

SimplePractice allows you to send text and voice appointment reminders right from the patient portal. It makes it easier for the patient to have a reminder about an upcoming appointment.

2. TheraNest

TheraNest is a HIPAA-compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. The solution is suited for therapists, psychologists, psychiatrists, and social workers.

With patient portal software from Theranest, you can push intake forms to your patients over email or a custom branded patient portal. You can also send patient reminders and track patient engagement to boost patient satisfaction.

TheraNest offers a secure messaging system for your patients that enables you to communicate with them privately, securely & over time without any added costs!

It's HIPAA compliant which means it complies completely with federal regulations on electronic medical records (EMR).

Features

  • Insurance Claims

TheraNest allows you to handle your patient claims electronically. You can submit insurance claims, view them and print a summary of your submitted claims.

  • Credit card services

TheraNest offers credit card payment processing, so you can organize payments from your patients securely. It is also integrated with Apple Pay, Android Pay, and PayPal which makes it easier for the patient to pay.

  • Unlimited Document Storage

You can send your patient their intake forms through a secure portal and once they have filled them out they have the option to email it back or upload it on the cloud. You can also send documents that are already stored in your drive, to your patients.

  • Client Portal Features

Secure Messaging System With TheraNest you can communicate with your clients privately securely & overtime! You can set up a password for them or they can create their own.

3. AthenaOne Software

AthenaOne is a patient portal software that enables patients to access their EHRs and other records.

AthenaOne also offers patient support services through its 24/365 call center, which means you can focus on patient care while it manages your patients' questions.

With Patient Portal from Athenaone, they get real-time access to patient information and care.

They have a patient portal that allows them to securely communicate with their healthcare team through message boards, shared calendars, secure e-mails messaging, and more!

AthenaOne is one of the top-ranked patient portal software for its user-friendly features & easy setup process!

Features

  • Encounter Forms

AthenaOne allows you to store and manage your patient's encounters, areas of care, and their demographics. You can send encounter forms right from the portal so that they can complete them and return them to you.

You can send these forms to your patients through the patient portal which they will fill out & return to you via secure messaging or even upload them on the cloud.

  • Secure Messaging System

The Patient Portal offers a secure messaging system for both physicians and patients which enables them to communicate with each other privately, securely & overtime.

The portal has a dashboard that allows you to view patient records in real-time, request prescription refills, and manage appointments!

  • Health Record Access & Sharing

AthenaOne enables you to send your patient online access to view their lab results, medication lists, and daily health updates. They can also invite up to 10 people to receive or share their medical information with.

  • Claims Management Services

AthenaOne claims management services allow you to submit and manage your patient's claims. It is integrated with almost every insurance carrier making it easier to submit claims.

  • Schedule Appointments

You can schedule your patient's appointments, request prescription refills, and manage all their health records from right within the portal.

AthenaOne is one of the top-ranked patient portal software for its user-friendly features & easy setup process! It is designed to make your job easier by making all your processes efficient and cost-effective.

4. Ambra Health

Ambra Health is a patient portal software that offers patient engagement solutions for different types of medical practices.

Ambra Health is a secure cloud-based PACS and VNA with an integrated EHR, which enables the transferring of patient imaging easily between multiple locations and EMR/EHR systems.

Ambra patient portal helps you communicate instantly with your patients from anywhere at any time. It offers a patient portal that is HIPAA compliant and gives patients access to their health records, lab results & insurance claims.

It provides clinicians with cloud-based storage for patient images. Imaging can be uploaded directly from separate EHR systems, and ad hoc transfers are also possible. Patients can upload prior imaging from home using the patient portal.

Features

  • Facilitate Image transfer

Ambra Health offers a secure image transfer system that allows patients to securely send their images to you for review.

It has an integrated HIPAA compliant patient portal that gives your patients online access to view their lab results, medications lists, and daily health updates. Patients can also invite up to 10 people to view their medical information.

  • Collaboration  and referrals

Ambra Health offers you a seamless collaboration and referral system that allows you to instantly send prescriptions, lab results, and reports to other providers. You can also collaborate with other providers on patient care and share medical records.

  • Monthly and Annual billing plans

Ambra Health offers flexible billing options. It offers monthly and annual billing plans that can be tailored to suit your specific needs.

By choosing one of the billing plan options, you agree to abide by Ambra's Terms and Conditions.

Ambra Health is an affordable patient portal software with a free 14 days trial period. You can easily try all its features without any obligations and decide which option suits your practice best before making a purchase.

5. Mend Software

Mend is patient portal software that makes it easy to engage with patients. Users can create patient portals, include custom branding elements, and send patient appointment reminders automatically through email or text messaging.

The Mend patient portal offers many features like; instant messaging for patient-provider communication, online scheduling of appointments & refills, insurance claims management tools, a patient self-service portal, patient online access to records, and patient photo sharing.

Mend is one of the most popular patient portals for healthcare professionals because it works with any EHR system. It also provides HIPAA compliance & strong security features that ensure your patient's privacy!

Features

  • Manages Medical Histories

Mend is known as one of the best patient portals for managing medical histories. It allows you to upload and update all patient records from outside platforms so that everything is always up-to-date.

  • Scanned Images of Identification

Mend comes with a document management system that stores your scanned images securely within the system and enables you to access them anytime, anywhere.

  • Documents management

Secure access to documents can help reduce paper files and improve office efficiency. Mend enables you to securely upload your medical information from your EHR or other third-party systems so that you can easily access it anytime, anywhere.

  • Practical Management solution

Mend's practical management tools allow you to manage appointments, prescriptions & refills, test results, and much more right from the portal.

  • Insurance Providers

Mend's insurance providers include; Optum, Healthlink, Aetna, Multiplan & BlueCross BlueShield. You can easily connect your practice to these providers with just a few clicks!

6. Office Practicum

Office Practicum is patient portal software that offers an integrated EHR & practice management solution. It helps with patient engagement, billing processes, and patient documentation.

The System offers a patient portal that enables patients to access their records, appointments & medical histories. Its important aspects are geared towards the treatment of children, including several growth chart options.

Office Practicum patient portal software has strong security features that are HIPAA compliant & allow you to use it with confidence!

Features

  • Clinical Documentation Management

Office Practicum offers clinical documentation management tools that make it easy for medical professionals to document patient history & maintain electronic records. It also provides the ability to generate reports, collaborate with other providers, and share information securely.

  • Last Provider Communication

The system allows doctors to enter provider notes into the patient chart that the last provider can view when they receive the patient. It also offers a browser-based charting feature, allowing providers from any location to easily update clinical information.

  • Comprehensive functionality

Office Practicum's practice management tools allow you to manage all aspects of your practice from one central platform. It also provides seamless integration with third-party software like EHRs, labs & pharmacies.

  • Automated Billing

The system allows users to generate automated bills for any patients who are using their payment plans through the portal. The portal can also be used to save credit card information so that you never have to enter it again!

7. IntakeQ

IntakeQ is patient portal software that offers intake forms & patient intake process solutions. It helps with patient engagement, scheduling appointments, and managing patient records through HIPAA-compliant security.

The IntakeQ patient portal is designed to help healthcare professionals convert existing forms, manage client notes, send custom reminder messages, and accept credit card payments.

IntakeQ works on a cloud-based patient portal software that allows you to manage patient intake & billing. Its security features are best in class and it automatically encrypts data as soon as it is submitted by the patient!

Features

  • Payment options for patients

IntakeQ allows patients to pay for their appointments via credit card. This means that you no longer have to carry cash or cheques and can receive instant payments!

  • Integrates with EMR systems

The software is integrated with several EMR systems, including; Amcom Software, Allscripts & eClinicalWorks, making it easy to view & manage patient records from a central location.

  • Third-Party Applications

intake is compatible with several third-party applications, including; FitBit, Google Analytics & Facebook. This makes it easy to track patient demographics and integrate their data into your platform!

8. VCita

VCita patient portal software is a patient engagement solution that helps with patient communication and patient record management. It offers the ability to communicate, track appointments & receive payments all in one place!

VCita patient portal has many features like; instant messaging for patient-provider communication, online scheduling of appointments & refills, insurance claims management tools, a patient self-service portal, patient online access to records, and patient photo sharing.

VCita is one of the most affordable patient portals that offer HIPAA compliant security features & works with all EHR Systems!

Features

  • Strengthens customer relationship

It is important for patients to feel like they are being heard and the VCita platform allows healthcare professionals to communicate with their patients on a more personal level, providing them with support at all times.

  • Patient engagement options

The patient portal provides users with tools that enable them to schedule appointments, refill prescriptions & access their medical records securely. This makes it easy for them to manage their healthcare requirements from one central platform!

  • Patient record management

VCita has an integrated medical records section that allows patients to view & download their health documents. This makes it easy for them to maintain accurate records, anywhere at any time!

  • Payment options

VCita helps with insurance claims management and provides patients with the option to make payments via credit card. This means that healthcare pros can now accept credit cards for their services!

  • Monthly & Annual billing plans

As well as accepting online payments, care providers can set up monthly or annual billing plans for their clients. This makes it easy for patients to manage their healthcare costs!

9. My Client Plus

My Client Plus patient portal is an integrated patient engagement solution. It is used by mental health and behavioral health providers for patient communication and patient record management.

My Client Plus patient portal offers many therapy templates that allow patient-provider communication & record management. It also offers the ability to communicate, track appointments and receive payments all in one place!

My Client Plus patient portal is HIPAA compliant with strong security features that work seamlessly with any EHR system and its monthly plans come at low prices!

Features

  • Therapy Billing Solution

My Client Plus patient portal has an easy billing feature that allows for quick and efficient billing. It also features a therapy template library to help with patient-provider communication & record management.

  • Online Scheduling

Patients can easily book their appointments online using the integrated scheduling feature on My Client Plus! This makes it easier for both patients and providers to manage their schedules!

  • Instant Messaging

Patients have the ability to instant message their therapist at any time. This can be done by selecting a specific therapist, using the search feature, or selecting "chat now" from any page on the portal.

  • Integrated patient portal software

Integrated online scheduling, instant messaging & therapy templates allow for patient-provider communication & record management. This makes it easier for care providers to communicate with their patients!

  • Secure data storage

My Client Plus takes the privacy of its users seriously and stores all their data on a secure server, offering HIPAA compliant security features that protect healthcare information.

10. Jane

The Jane patient portal is designed to help healthcare professionals convert existing forms, manage client notes, send custom reminder messages, and accept credit card payments.

Jane is a practical solution for all management needs of patient clinics. A patient referral portal allows users to receive a patient’s images before they are admitted.

Jane works on a cloud-based patient portal software that allows you to manage patient appointment booking, billing, charting, and more. Its security features are best in class and it automatically encrypts data as soon as it is submitted by the patient!

Jane controls set up permissions restricting users from viewing, editing, or deleting patient information. It also offers management reports and patient communication that is enhanced by the patient portal software's charting features!

Features

  • Practice Management Solution (billing/invoicing)

Practice management solution that is built into Jane patient portal software allows care providers to manage client notes, send custom reminder messages and accept credit card payments.

  • Integrated patient portal software

The Jane patient portal has an easy-to-use interface & integrated online appointment booking feature for both patients and caregivers!

The Jane cloud-based architecture makes it possible for patients to receive a patient’s images before they are admitted.

  • Appointment Scheduling & Online Appointment Bookings

Patients can easily book their appointments online using the integrated scheduling feature on Jane! It is also possible to schedule appointments with multiple providers.

  • Client Documentation

Jane built patient portal software that helps to automate documentation and streamline the process of managing client notes, sending reminder messages, and accepting credit card payments for care providers.

11. RXNT Software

RXNT's suite of patient portals, EHR, and practice management software is designed to help healthcare professionals manage patient records with ease.

Its security features are best in class and it automatically encrypts patient data as soon as the patient submits!

RXNT is a cloud-based iOS and Android mobile apps that allow providers to charge capture, schedule patient resources, and check-in patients from anywhere. Its affordable pricing is predictable with no hidden fees!

It delivers a collaborative approach to solving business challenges for practices and specialties of all sizes.

Features

  • iOS & Android mobile apps

RXNT's suite of patient portals, EHR, and practice management software is designed to help healthcare professionals manage patient records with ease.

It allows patients to securely send their provider information, prescription histories & more for a faster, simpler check-in process!

  • Easy Accessibility

Patients can access patient education resources, appointment information and request prescription refills directly through their mobile phones with the RXNT app!

  • Document organization

Patients can securely send their provider information & more for a faster, simpler check-in process.

Its security features are best in class and it automatically encrypts data as soon as it is submitted by the patient!

  • Patient charts

Patients can access patient education resources, appointment information and request prescription refills directly through their mobile phones with the RXNT app!

  • Manages Prescription history

RXNT manages prescription history, which includes date filled, medication name and dose, patient information, and refills.

12. Caspio

Caspio is a cloud-based application specifically designed for medical management. The platform is suitable for the health industries and other patient management needs.

Caspio patient portal is an easy-to-use patient engagement software that offers features such as virtualization, automated scheduling workflow management, and data replication.

It can generate interactive reports and data visualizations that enable managers to gather performance metrics and make fact-based decisions. It also allows users to analyze patient portal software using drill-down and pivot functionality.

Caspio patient portal allows the user to create applications with point-and-click functionality without any coding required!

Features

  • Virtual patient visits

Caspio is a cloud-based patient portal software that is an e-commerce solution. It is suitable for doctors, dentists, and other medical professionals to manage their patients and schedule appointments. The system also ensures data security by encrypting all sensitive information.

  • Point & Click Application Creation

Caspio allows the user to create applications with point-and-click functionality without any coding required!

It can generate reports and data visualizations that enable managers to gather performance metrics and make fact-based decisions. Caspio also allows users to analyze patient portal software using drill-down and pivot functionality.

  • Interactive Reports & Visuals

Caspio generates interactive reports and visualizations that allow managers to gather performance metrics and make fact-based decisions.

  • Drill-down and Pivot Functionality

Users can analyze their patient portal software using drill-down and pivot functionality. It can generate reports and data visualizations that enable managers to gather performance metrics and make fact-based decisions.

Conclusion

There are many benefits to using the patient portal, patient engagement software such as patient and provider communication and patient satisfaction.

It is also easy to install and deploy and it has a low total cost of ownership. Additionally, medical billing software can be used as patient portal software by healthcare providers who offer telehealth services such as virtual doctor visits.

At the end of this patient portal software blog post, you have learned about some of the best patient management solutions on the market. It's important to do patient portal research and find the best patient management software for your practice.