Best 15 Insurance Portal Software to Use

A portal can be the place policy holders go to research and buy insurance, submit claims and pay bills, and update coverage as their financial needs change. It can also be the place where agents go to obtain quotes, transmit claims data, and renew policies.

Best 15 Insurance Portal Software to Use

An insurance portal is a web application that offers users other services in addition to the ability to look up insurance policies. By logging into the portal, users can view their policies online.

An insurance portal's main objective is to provide details about various products offered by various companies on a single platform.

The use of insurance portals as sales support tools allows customer service representatives to access specific client data, policies, and renewals.
By automating manually labor-intensive insurance procedures, the portals are very effective at cutting operational costs.

Both commercial off-the-shelf (COTS) software licences and custom developments made to meet specific needs are offered for the Insurance Portals.

What function does an insurance portal serve?
Policyholders may use a portal to look for insurance, purchase it, file claims, pay bills, and update their coverage as their financial circumstances change. Agents may also use it to request quotes, send information about claims, and renew policies.

Property and casualty insurers can improve policyholder relationships and agent ties by using insurance portals.
However, many insurers implement their portal as a one-size-fits-all solution, resulting in results that are hardly exceptional.

Insurance portals can be created to provide enhanced security and accuracy standards that enhance the purchasing process while allowing access to a wide variety of different insurance products directly from providers.

Even though insurers use insurance portals primarily, consumers can also find pertinent information about various insurance plans on a single platform thanks to them, which is why portal development is now crucial.

A portal can help agents find insurance products that are pertinent to their clients' needs while also giving consumers up-to-date information on the various policy plans that are on the market.

What are some uses for insurance portals?
Depending on the business model and product offerings of the insurer, insurance portals provide a wide range of different functions.
Customers can access their insurance policies through the Insurance Portal, renew them online, and keep track of their payments.

Customers can manage all of their insurance requirements through the majority of portals. Users of the portal can check the status of an open claim, access their account balance, and view payment history in addition to accessing different types of insurance policies.

Insurance agents who must register before they can conduct business with a client's portal can also use insurance portals to enrol in agent portals.
Additional features like automated alerts, email notifications, agent-customizable branding, agent-specific offers for customers, etc., may be offered by insurance portals.

Using the portal, agents can modify subscribers' PINs or update policyholder data.
Additionally, customer service representatives can use the Insurance Portal to quickly look up policies and get in touch with clients as needed. Through portals, carriers can electronically process claims, speeding up the process.

Benefits of Software for Insurance Portals

The main advantage of an insurance portal software is that it makes it easier for customers to make purchases while giving them more information about the specifics of the policies.

Due to the portals' high degree of flexibility, insurers are able to specify various roles and access rights for each participant in the insurance value chain.
The Insurance Agent Portal Software is made to handle large amounts of data without experiencing any latency problems. They are therefore very powerful tools for enhancing the customer experience.

For agents and business owners who want to streamline the insurance process while enhancing the user experience for their policyholders, insurance portal software is a one-stop shop.

Data analysis tools are integrated into insurance portals as well, enabling insurers to extract valuable information from data sets that have been stored.
Protects Clients from Core Transformation's Complexity and Business Change:
Reduce the likelihood of rework by gradually aligning the requirements for the portal and core system.

Portal and Core System Potential Synergies Reduced Total Cost:
allows carriers to utilise their portal to receive the full benefits of core transformation. Enables carriers to distribute benefits to agents.

The top 15 platforms offering the best insurance portal software are as follows:

With the help of the client management tool Bitrix24, companies can keep track of and organise their communications with partners and customers, both current and potential.

Users of the software can create sales reports, collect and store lead data, and log and manage client interactions.

1. Bitrix24
Bitrix24 is set up to handle health insurance and insurance sales so that customers can enrol online.
The CRM can receive leads directly from a user's website (for instance, from an order or feedback form).
Additionally, it facilitates the development of customised client portals. Then, users can make message templates, send contacts and leads individual or group emails, record client interactions in notes, set up meetings, and more.
Key advantages
CRM system for managing customer interactions in businesses
Plan and automate events, meetings, and tasks.
Share files, calendars, and notes in one location to facilitate project collaboration.
In offline mode, it has a large data handling capacity.
a SaaS solution that enables companies to centrally manage customer relationships.
the built-in tools for managing tasks, events, and projects.
CRM system for business owners to record customer interactions.
A tool for creating sales reports aids sales managers in understanding the sales pipeline.

2. Macaw
A management system for insurance agencies called Macaw enables end-to-end operations for MGAs, programme managers, brokers, and independent agents.
In addition to self-service portals for consumers and producers, billing and payment options, policy management, reporting, and analytics are all provided by Macaw.
Owners of insurance agencies can manage their clients with the aid of this software. a task and event management tool that is already built in, saving time organising routine tasks.
It is a carrier-centric system that supports the creation and marketing of new products as well as the management of policies and business intelligence.
Additionally, Macaw offers ready adaptors for telephony providers, payment gateways, automated email marketing tools, and eSignatures.
Key advantages
automated workflows and document management
Key performance indicator (KPI) dashboards for business intelligence, analytics, data visualisation tools, and ROI reporting.
The online portal provides a variety of tools for managing insurance agencies.
System for managing documents that allows for quick access and storage.
built-in integrations with top solutions for billing, agent portals, and marketing automation.

3.  NowCerts

With both insurance companies and independent insurance brokers in mind, NowCerts is a user-friendly, cloud-based agency management system (AMS).
Tools for tracking commissions, self-serving certificates, ACORD forms, email synchronisation, loss runs, carrier downloads, raters integration, and other features are available in this agency management software.
It is a cloud-based platform that facilitates the management of daily tasks for brokers and agents. This website serves as a platform for insurance agents to obtain their certificates online. It offers all the details needed to obtain the certificate in one location.
The carrier-centric software supports the creation and marketing of new products, as well as the administration of policies and business intelligence.
Insurance brokers can manage customer acquisition, management, and retention with the aid of NowCerts.
Key advantages
platform designed for mobile
Protection from authorised interference using encryption and authentication
multilingual, customizable interface
Users can keep track of tasks assigned by managers with the aid of a built-in task manager tool.
ACORD form library is easily reached.
enables integration with carriers so that clients can look for new quotes.

4. FileTrac

Independent adjusters, managing general agents (MGAs), third-party administrators (TPAs), and insurance companies of all sizes, from small businesses to large companies with multiple branches, can use FileTrac, a web-based claims management system.
FileTrac is made to handle every aspect of claims management, from assignment to archiving. This includes data entry, uploading of reports, images, and videos, communication with clients and internal staff, time and expense logging for adjusters, invoicing, and adjuster payouts.
This all-inclusive software aids in the management of claims by insurance adjusters. It is a platform with all the resources required for effective claim management.
Real-time case updates are one of its most crucial features among many others. An easy-to-use activity feed keeps adjusters informed of every change to their cases.
It has a built-in task manager that manages the tasks that managers assign. Additionally, it gives users access to a wide range of templates, making it easier for insurance companies to obtain new quotes.
Users of FileTrac can fully automate the claims process, from assignment to resolution.
Key advantages
sophisticated image uploader
Client, claims staff, adjusters, and supervisor alerts and reminders
Dashboards for claim status that allow for data reporting at a deeper level.
Reports on advanced activity and the audit trail for compliance and auditing.
built-in workflow engine that is simple to use.
Software for managing claims that enables task assignment to the appropriate personnel
Integrated task management tool created to handle tasks delegated by supervisors or insurance adjusters.

5. EZLynx

A cloud-based solution called EZLynx aids insurance companies in streamlining procedures for email marketing, customer retention, lead management, and online quoting.
Users can generate pre-filled cost valuations, submit quotes, and store Association for Cooperative Operations Research and Development (ACORD) forms using the rating engine.
The system stores every transaction, making it simple to later review them. By generating newsletters and email campaigns, the platform assists insurance companies with customer retention management.
The automatic data sync feature transfers information from clients to prospects, ensuring that all contact information is up to date. Through the course of a prospect's life cycle, these features aid agents in nurturing those relationships.
Key advantages
enables businesses to manage and track leads
enables the management of client relationships in a single online space
automates partner and client communication.
enables the creation and delivery of newsletters.
ACORD forms are stored for quick retrieval, and there is the option to add new forms easily.
automatically syncs with the client's contact information.
when insurance companies upload their rates into the system, it gives access to pre-filled cost valuations.

6. Rapidity

In order to configure and manage workflows for their daily operations, insurance agencies can use Velocity, a comprehensive insurance solution.
The solution offers a comprehensive insurance software package for the property & casualty sector that has been created to meet the needs of programme administrators, wholesalers, small carriers, reinsurers, and specialty retailers as well as MGAs (Managing General Agents) and MGUs (Managing General Underwriters).
Key advantages
Integrated rating engine
portals that allow producers, clients, and agents to self-serve.
solution driven by parameters.
features for reinsurance compliance.
Say they will modify workflow management.
Tracking production and data import.
Administration of policies, including endorsements and renewals.
Along with daily policy fulfilment tasks like accepting new business, documenting policies, and reviewing, submitting, and storing payments, customer service and billing are also important.

7. Indio

A cloud-based P&C insurance agency solution called Indio, it facilitates and manages the insurance application and renewal procedures.
The platform includes a form engine that enables businesses to display conditional questions in order to get client responses on particular fields.
The creation of notes, automatic data populating, digital signature, file import, and data security are some of Indio's key features.
By adding multiple contacts to the platform, customers can leave notes for agents on questions they are unsure of or share forms with various departments to work together on pertinent fields.
Common file formats can be supported by the built-in file reader, and users can verify the legitimacy of files using digital signatures.
Key advantages
accessible through any internet-connected device
Data entry for forms and documents is automated.
Multiple users within the account have the ability to share files, or they can share files on a platform like Google Drive, Dropbox, Box, etc.
data encryption and two-factor authentication for strengthened security.
allows for client cooperation.
logically supports the conditional question.
incorporates billing platforms, reporting engines, and CRMs.

8. HealthSherpa

A cloud-based platform called Health Sherpa was created to assist healthcare organisations of all sizes in streamlining their client management, enrollment, and quote processes for the Affordable Care Act (ACA). The best insurance software is this one.
Agents can use the platform to submit applications, follow up with clients, and check the status of approval.
Any mobile device, including phones and tablets, with a browser can access and use HealthSherpa.
Key advantages
produces estimates for subsidies, compares and views healthcare plans, and generates quotes.
leads are organised, and clients keep track of the status of documents.
Create individualised websites with unique logos.
A one-stop shop for brokers and agents to enrol ACA clients.
Reminders to promote adherence to the law.
As needed, users can communicate directly through the platform thanks to integrated messaging capabilities.
support for email-based document sharing.
To keep track of additional data for the ACA application process (such as pay stubs, documentation, etc.), create custom fields.
statistics and analyses to track demographic information.

9. A1 Tracker

The cloud-based enterprise risk management platform A1 Tracker was created to assist companies of all sizes in managing and reducing risks associated with contracts, migrations, insurance, assets, and claims processes.
Users of the platform can track, report, and manage trends, which lowers the risk of claims for insurance premiums, worker's compensation, product liabilities, and accounts receivable. The platform includes a claim management module.
A professional services tracker, which is intended to be used on fixed assets and enables users to track the location of assets as well as their associated insurance policies and workers' compensation claims, is also included with A1 Tracker.
Key advantages
Asset-management programme
Client, claims staff, adjusters, and supervisor alerts and reminders
assesses threats and keeps an eye on operations.
management and reporting of the lead.
Create custom fields to keep track of additional ACA application-related data (such as documentation, etc.).
incorporates ERP and CRM systems.
View a variety of reports on managing risk for contracts, assets, and insurance policies.

10. InsureCert

With the help of the cloud-based InsureCert insurance policy system, insurers, brokers, and managing general agents can create online stores, manage quotes, take payments, and issue Property and Casualty (P&C) policies from a single, centralised platform.
InsureCert aims to provide a complete insurance policy solution by integrating level one Payment Card Industry (PCI) compliance, custom landing pages, and a RESTful API.
To give users immediate access to more than 200 carriers, the platform integrates with an external carrier network.
With InsureCert, users can create white-labeled websites with customised landing pages, integrated and Development (ACORD) forms, generate pre-filled cost valuations, and submit quotes on a centralised platform. This software is designed to offer a full e-commerce solution.
Key advantages
modules with support from industry
solution for white-label branding
pricing and multi-rating engine
Make it simple for users to create and send quotes to clients.
Support for clients and agents via live chat.
solutions available on demand for brokers, agents, and underwriters.
Utilizing personalised landing pages, sell insurance policies online.
Distribution of premiums, payouts, and commissions.
Utilize reports and alerts to keep an eye on fraud indicators.
Create and distribute certificates and related paperwork.
Maintain a record of the status of the policies and the claims they cover.

11. CaptalMS
CaptalMS is an intuitive insurance management tool that facilitates workflow optimization for small insurance companies. It aids agencies in centrally organising and managing all leads and clients.
Agencies using CaptaIMS have the option of tracking personal, commercial, life & health, or specialty lines of business.
The platform offers a way to track and report on every aspect of the agency, including agents, employees, and even clients.
It has tools for controlling commissions, handling business expenses, producing personalised reports, and planning advertising campaigns.
Additionally, the software provides tools for managing client data, such as contact details, agency expiration dates, and notes. Seven days a week, live support is available for the platform via phone, email, or chat.
Key advantages
Management of leads, policies, and documents
Real-time client information access
To keep track of additional data for the ACA application process (such as pay stubs, documentation, etc.), create custom fields.
Keep track of insurance policies and the claims they cover.
Real-time commission administration and payment to agents and employees
aids in agency contact management (e.g., clients and prospects).
increases output by streamlining processes for all users within an organisation.

12. Sage

Sage's AI-powered knowledge management system gives carriers and brokers instant access to the data they need to run their businesses.
Our cloud-based system, which has been trained on millions of industry-specific conversations, speaks the language of insurance to instantly uncover information hidden within documents.
glean learnings from previous conversations that can help with new conversations.
Regardless of how it is encoded in a policy document, delivers accurate, real-time information about what a policy covers and the associated costs.
Based on the unique requirements of each prospect, carriers can instantly personalise their goods and services.
Through an automated, scalable discovery process, Sage makes it simple for carriers to identify the ideal distribution channels, marketing initiatives, and product features.
key attributes
Customer-facing Portal
accessible through any internet-connected device
Data entry for forms and documents is automated.

13. BriteCore

A modular insurance platform called BriteCore provides tools for handling claims, administering insurance policies, and centralising client databases. BriteCore is a cloud-based application that is installed on Amazon Web Service (AWS) and can be accessed from any device with a typical web browser.
P&Cs, MGAs, enterprise-level insurance carriers, startups, and other companies in the insurance sector are all served by the solution.
The Brite Policies product offers interactive tools for managing every stage of the policy lifecycle, from application to final claim settlement.
Key advantages
Module for advanced billing and receiving accounts
Internal policy rates set up for various user categories
Adapt permissions for various user groups

14. VUE
An application for managing sales commissions and distribution that is primarily targeted at the insurance industry is called VUE VUE.
VUE Onboarding & Compliance, VUE Distribution Compensation, and VUE CRM for Insurance are the three integrated modules that make up the solution.
The integrated solution includes functions like self-service portals, electronic onboarding, compensation planning, and compliance management.
Insurance companies can automate the onboarding of new producers using VUE Onboarding & Compliance. The module includes options like background checks and one-click synchronisation with NIPR and PDB.
Additionally, it offers resources for tracking producer data, calculating commissions, and maintaining compliance. Carriers can track lead generation and manage their client relationships with the help of the VUE CRM for Insurance module.
A full CRM system, multi-channel marketing automation, including SMS and email campaigns, business intelligence dashboards for better decision-making, social media integration with Facebook Messenger Bot, etc. are just a few of the features that the solution has to offer.
Key advantages
Flexible user-defined bonus designs
oversees a variety of products

15. Summit Dpath

Summit Dpath is a platform for cloud-based benefits administration created to assist TPAs (third-party administrators) in managing and implementing employer-sponsored benefits in the US.
Summit was designed from the ground up to manage CDH and COBRA accounts with ease. Administrators can create a variety of account-based plans, both simple and complex, including medical wellness dental vision, and more, using the full-service solution.
Differentiated deductibles, varying employee/employer responsibility, co-insurance rates, and rollover are all managed by Summit. Customer live chat support for clients and agents is made available to users by Summit.
Key advantages
Excellent record-keeping and administration procedures
keeps complete access control
specifies who can receive certain data.

Conclusion
To save time and resources, insurance companies must select the appropriate portal software.
Carriers will be able to manage customer relationships, track lead generation, run automated marketing campaigns, etc. with ease by selecting an effective solution.
The solutions mentioned above are some of the best in this field because they provide a variety of features and advantages.

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