10 Alternatives to Salesforce: CRM Systems for All Business Needs

Salesforce is an excellent CRM system that provides standard-setting service to thousands of organizations. It is best to know we have options when it comes to CRMs and we've put together a comparison of Salesforce vs other popular CRM alternatives.

10 Alternatives to Salesforce: CRM Systems for All Business Needs

Salesforce is an excellent CRM system that provides standard-setting service to thousands of organizations.

It is best to know we have options when it comes to CRMs and we've put together the other popular CRM alternatives for salesforce.

This article will assist you in choosing the best CRM for your business and improving the way you generate, nurture and manage your database of leads, opportunities and customers.

1. HubSpot

HubSpot is a CRM system that brings all your customer information in one place. It offers contact management, an insightful dashboard, company insights and deal tracking.

Plus it links to the places your sales are taking place such as websites, social platforms phone calls etc. It is easy to  use and works well for smaller companies that are just getting into CRMs.

It is the most popular alternative to Salesforce as it offers a free CRM that is packed with advanced functionalities.

It comes equipped with social media tracking, email marketing and reporting capabilities which are must-haves for successful companies.

HubSpot have an updated customer information base. Many CRMs still require users to do manual updating of customer details.

With HubSpot CRM, your valuable customer information is automatically updated with every transaction and enhanced when synced with HubSpot's rich database of more than 20 million companies worldwide.


  • Automated sales emails.
  • Elegant Email Templates.
  • Notifications for follow-up activities.
  • Constantly Monitors functions.

2. Freshworks CRM

Freshworks CRM is an excellent option for businesses that are just getting into CRMs. It offers a free plan that has all the basic features like contact management, deals tracking and email marketing.

The paid versions offer many more advanced functionalities such as data analytics and team collaboration tools.

It's not only used by small companies it also integrates well with bigger ones. Thanks to the Freshworks integration with other leading business apps, you can sync your events and tasks across multiple systems for increased productivity.

FreshWorks CRM is a highly productive customer support tool that helps organizations manage leads, deals and opportunities effectively.

It offers intuitive dashboards where users can track their top customers as well as monitor all the important activities.


  • Nurture leads and existing customers.
  • Boost contextual engagement.
  • Manage multiple pipelines.
  • Drive deals to closure.

3. NetSuite CRM

NetSuite CRM is an all-inclusive solution for businesses of all sizes. It offers powerful features like sales forecasting, customer service management and marketing automation to help you streamline your workflows and get more business done in less time.

With NetSuite CRM's partner portal, distributors can merge their own deals into the system, which allows for more efficient services and better customer relationships.

NetSuite CRM is a solution that can be accessed from anywhere, at any time. It seamlessly integrates with other business tools such as PayPal to create account profiles on your customers in just one click.

NetSuite's customizable platform enables you to manage your customers, deals and orders from a single dashboard.


  • Capture leads and close deals faster.
  • Manage your contacts, accounts, opportunities and more from one place.
  • Create personalized experiences with targeted messaging and outreach.
  • Effective Campaign Management.
  • Collaborative Data sources.

4. Pipedrive

Pipedrive is an effective Customer Relationship Management tool that works as an account-management system. It is clever enough to automatically track and organize calls, emails and synchronize schedules across devices.

Pipedrive has a clean interface that makes it easy for users to manage their activities from start to finish. The software gives you the tools you need to run your business more effectively so you can focus on what you do best.

Pipedrive is a tool that helps sales professionals get organized by tracking their leads, customers and all the important activities in one place. From there they can manage deals from start to finish.

It also automatically updates any changes with your customer information as soon as it happens so you always have accurate data for each lead.


  • Get a bird's-eye view of your pipeline and progress over time.
  • Great Customer Collaboration.
  • Market Insights and Reports.
  • Synchronization of schedules.

5. Monday.com

Monday.com is a cloud-based project management, collaboration and workflow solution for teams who need an effective way to work together on projects from start to finish.

With Monday's intuitive interface you can get up and running quickly. The software gives you the tools needed to manage multiple tasks at once so that everyone has what they need when they need it.

It's easy to use and manage like the social media platforms we all know and love. Team members can also use the software to communicate with customers in much the same way as well which is great for keeping everyone engaged.


  • Automated Workflows.
  • Great Collaboration Tools.
  • Powerful Analytics for Insights.
  • Set Customizable Workflows.
  • Self-service Project Management.

6. CRM Creatio

Creatio is a Software as a service (SaaS) low-code solution for process management and CRM. It can be used to automate business tasks, implement rules and develop third party integrations.

It is the most efficient way to manage your operations and increase business productivity. It can help you improve customer experience, maintain high standards of service and reduce costs at the same time.

Creatio is an intuitive product that enables businesses to build complete workflows in days instead of months or years which saves a huge amount on implementation time and cost while also giving users access to a myriad of new features.


  • Faster Lead Management and Segmentation.
  • Unified Sales Dashboard for all your Leads.
  • Increased Productivity and Sales.
  • Effective Data Analysis.

7. VCita

VCita is a customer relationship management solution that combines CRM functionality with marketing automation and sales force automation for small businesses.

Entrepreneurs can keep track of all their leads, customers and deals in one place without having to switch between different systems or worry about the security of their data.

It empowers you to build stronger relationships with your customers. You can also manage all of your customer interactions from one place instead of having to rely on multiple systems that may not communicate well or share data easily.


  • Customizable User Workflows.
  • Effective Campaign Management.
  • Collaborative Data sources.
  • Great Customer Relationship Tools.
  • Reduction of Workload.

8. Zoho CRM

Zoho CRM is an advanced online customer relationship management tool with a range of features from invoicing and task management to email marketing.

It focuses on streamlining vital sales and marketing operations by automating various processes that are vital for any business without sacrificing feature-rich functionality or usability.

The platform makes it easy to organize your contacts, customers, deals and tasks. You can also automate lead management processes to make sure you're always at the top of your sales game.

The software is fully customizable so it's easy to set things up just the way you like them while being attractive enough that customers will want use Zoho CRM themselves even if they aren't involved in sales or marketing.

Zoho CRM also has a great set of features that allow you to analyze your data and take the steps needed to improve sales performance.

You can create custom reports, set up alerts or integrate with third party tools for more in-depth analysis if necessary.


  • Customized Sales leads.
  • Automated workflows with analytics.
  • Orchestrated ¬†customer journey.
  • Multi-channel support with dashboards and alerts.
  • Social Media Integration

9. Pipeliner

Pipeliner is an effective CRM software that allows you to focus on your engagement with customers. It offers a visual interface with drag-and-drop functionalities, allowing you to automate the processes easily.

Generating visual reports is also a few clicks away and it has powerful analytics for insights as well.

Moreover, Pipeliner allows users to build multiple pipelines, organize leads, manage contacts all in one place so that they can focus on their interactions with customers without worrying about other issues.


  • User-friendly Interface.
  • Visual Pipeline Management.
  • High Productivity.
  • Easy to Integrate with other Applications.
  • Organised Sales Process.

10. Zengine by WizeHive

It is a CRM Software created for Organizations that handle Grants, Scholarships and Awards. This comprehensive platform combines Grant Management, Online Application Management and CRM into one system.

Zengine makes it easy to manage all aspects of grant management from application collection to scoring reviews to approvals without having to worry about security or compatibility issues.

Zengine includes all the features you need to manage your application process including customizable forms for easier data collection, built in integrations with other systems and scalable architecture designed to meet any business needs no matter how big or small they are.

It is perfect for Non-sales organizations like Universities, Charities etc. It is built on Salesforce and as such, it offers you all the features of this industry leader. You can sale your data, create custom reports and use your Salesforce with Zengine.


  • Secure Grant Management.
  • Unified Sales Dashboard for all your Leads.
  • Increased Productivity and Sales.
  • Easy Application Collection with attractive application forms.
  • Powerful Implementation.


Today, businesses are using CRMs to drive their sales and marketing efforts. They have become a crucial part of any business strategy because they streamline processes without sacrificing vital features or usability.

There are many different options available so it's important to find one that fits your needs no matter what industry you're in.

There are also alternatives for organizations that need a CRM system but don't want to pay for the Salesforce license.

These systems combine intuitive features, powerful functionality and attractive user interfaces with affordable pricing so that you get everything you need without breaking your budget!

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